Hi’Falafel · Informations

Privacy policy

Last updated: 9 October 2026

Hi’Falafel respects its visitors’ privacy. This policy explains how personal data is processed when you use our website.

1. Data controller

Haya SRL, Rue du Pachy 30, 1315 Incourt, Belgique — BCE 1000.219.755, TVA BE 1000.219.755. Contact : hi@hifalafel.com .

2. Data collected

When you contact us using the form, we collect your name, email address, phone number (optional) and message. Our hosting provider may also process technical data needed for the security and operation of the website.

3. Why do we use this data?

We use this data to answer enquiries, arrange tastings, discuss our products or explore collaborations. Depending on the enquiry, processing is based on our legitimate interest in responding or on pre-contractual steps requested by you. We do not use form data to send unsolicited advertising.

4. Retention period

If no business relationship is established, form correspondence is retained for up to 12 months after the last contact. Some data may be retained longer where a business relationship or legal obligation requires it.

5. Recipients and hosting

Information is accessible to authorised staff at Haya SRL and technical providers needed for website hosting and email delivery. The website is hosted by Hostinger. Data is not sold. Where processing involves transfers outside the European Economic Area, the safeguards required by law must be applied.

6. Cookies

The website currently uses no analytics or advertising tracking tools. Technologies strictly necessary for its operation and security may be used. If non-essential cookies are introduced, this policy will be updated and any required consent requested.

7. Security

We implement appropriate measures to reduce the risk of unauthorised access, loss or disclosure of data.

8. Your rights

Selon les conditions prévues par le RGPD, vous pouvez demander l’accès, la rectification ou l’effacement de vos données, la limitation de leur traitement, vous opposer à certains traitements ou exercer votre droit à la portabilité lorsqu’il s’applique. Pour exercer vos droits, écrivez à hi@hifalafel.com . Vous pouvez aussi introduire une réclamation auprès de l’ Autorité de protection des données en Belgique.

9. Changes

This policy may be updated if the website or our practices change.